Frequently asked questions
How do I contact your customer support team?
We are always here to help you and your pup! You can drop us an email at support@leoreostore.com or fill out the form on our "Contact Us" page. We typically respond within 24 hours.
Can cats wear these t-shirts too?
While they are designed with dogs in mind, our smaller sizes work wonderfully for cats as well! Just make sure to measure your cat’s neck and chest to find the right fit from our 6 available sizes.
Will these t-shirts fit chunky or broad-chested breeds (like Pugs or French Bulldogs)?
Yes! Because our t-shirts feature an easy velcro closure instead of a tight neck opening , they are much easier to adjust around broad chests. We still recommend checking our size guide and measuring your dog's chest before buying.
Can both male and female dogs wear these t-shirts comfortably?
Absolutely. The t-shirts are specifically cut higher on the belly area. This ensures that male dogs can go potty without any mess, keeping the fabric clean and dry during walks.
Will the summer clothes actually keep my dog cool?
Yes! We use highly breathable, lightweight fabrics specifically designed for warm weather. The material allows body heat to escape, helping your dog stay cool and happy during summer walks.
How should I wash the dog t-shirts?
To keep the 100% cotton fabric soft and prevent shrinking, we recommend machine washing the clothes in cold water on a gentle cycle. Air drying or tumble drying on a low setting works best.
Tip: Fasten the velcro closures before washing to prevent them from catching on other fabrics!
What is the return policy?
At LeoReo store, we maintain strict hygiene and safety standards for all of our pet apparel. For this reason, all sales are final. We encourage all customers to accurately measure their pets and consult our comprehensive Size Guide prior to checkout.
Note: In the rare event that your item arrives damaged or you receive the incorrect product due to a fulfillment error on our part, please contact our support team at support@leoreostore.com within 48 hours of delivery with photo proof, and we will make it right.
How do I know which size to pick for my dog?
We offer 6 different sizes for our clothing. We highly recommend measuring your dog's chest, neck, and back length, and comparing it to our Size Guide link located on each product page. If your dog is between sizes, it's always best to size up!
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Are your t-shirts safe for pets with sensitive skin?
Yes, absolutely! Our t-shirts are made from 100% pure, all-natural cotton. They are extremely soft, chemical-free, and designed to prevent itching or irritation.
